…the system is conspiring to get me to write?
I got home today after doing my TCFMC newsletter mailing, and paying my rent, and when I went to call to pay another bill I got no dial tone. Hmm…
did the usual rituals, went and unplugged the cable modem, let it set for 30 seconds, plugged it back in, logged into the cable router, told it to try to get a new address, Joy, 192.168.100.2. a private IP space address. That means that the cable modem is not talking with the upstream device.
Grabbed the cell, called the cable company. When you call them, indicating that there is a problem with your cable internet, their system tells you if there is an outage in your area. I ended up being routed to a tech, who following the script had me unplug the cable modem and disconnect the cable from it. Did that waited 30 seconds with her on the phone, reconnected everything, and got the same results. She suggested that I check the cable connections and splitter, and see if there is any issues there. Of course all of that is hidden behind bookshelves, and stuff, not well lighted.
After finding a flashlight, I was able to get to the cables, I did find that the wall connection was a turn or two loose, but not sufficient to have caused any connectivity issues, (I think) and the technician was in the process of dispatching a field tech to have a look when her system announced that there is an outage in my area.
I get to call back in 24 hours if I’m still experiencing issues. If you see this before 5:00 pm on the 2nd of November, then the connection has been restored.
Meanwhile I’m going to start upgrading a system or two that won’t need an internet connection untill after the installation is complete.
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